PRICING POLICY
Tech Help via Phone Call
We offer a free 15-minute introductory call for first time clients to discuss your needs and introduce our services.
For live help via phone call, pricing starts at $95 for up to 30 minutes of help, and $90/hr thereafter.
Example: For a 1-hour phone call (a typical remote session length), the total cost is $140. That breaks down to: $95 for the first 1/2 hour, and $45 for the additional 1/2 hour.
During phone sessions, we offer the ability to share your screen via the TeamViewer app.
Payment is due by credit or debit card at the conclusion of the phone call. We accept all major credit and debit cards.
For live help via phone call, pricing starts at $95 for up to 30 minutes of help, and $90/hr thereafter.
Example: For a 1-hour phone call (a typical remote session length), the total cost is $140. That breaks down to: $95 for the first 1/2 hour, and $45 for the additional 1/2 hour.
During phone sessions, we offer the ability to share your screen via the TeamViewer app.
Payment is due by credit or debit card at the conclusion of the phone call. We accept all major credit and debit cards.
Tech Help via Email & Text Message
For existing clients we offer remote help via email & text message at a flat rate of $90/hr, with a 30 minute minimum.
Payment for remote support via Email & Text Message is due after 1 hour of remote support is accumulated, or at the conclusion of our next phone session.
Payment for remote support via Email & Text Message is due after 1 hour of remote support is accumulated, or at the conclusion of our next phone session.
Additional Information
As of March 2020 we are not offering in-person service. All help is provided remotely by phone, email, or text message. This message will be updated when we return to offering in-person service.
Appointments canceled with less than 24 hours notice are subject to a $40 cancellation charge.
Appointments canceled with less than 24 hours notice are subject to a $40 cancellation charge.
