David M says: "Jensen is very knowledgeable, but speaks to the proper level. Good instructor. Helpful session."
Kirk B says: "Too often tech support leaves me more confused than before. Not so with Jensen, who spent 2 1/2 hours with my wife and me, helping us work through all our tech questions. He was patient, thorough, articulate and incredibly helpful. We'll certainly be calling him again."
Michele N says: "Thanx Jensen. It was quick and painless. Your depth of knowledge is remarkable and sorely needed by so many of us!"
Brian B says: "Jensen is brilliant, loves to serve, and remarkably conscientious. He gets right to the core of the technical challenge and arrives at the clear solution. Truly outstanding!!"
Skip D says: "Jensen was great as usual. It good to know when I have a tech problem Jensen is there."
Bobbi L says: "Jensen is a true professional. He fixed my problem in less than 5 minutes. I used the extra time to run some ideas by him for future planning re: new computer."
Judy A says: "Jensen is fabulous, very patient and a great teacher and trouble shooter."
Shirley M says: "Jensen Gelfond, owner of Asheville Digital Lifestyle, is amazing. He will come to your house or business to help you with all things digital in your life! He sets himself apart from others by taking the time to explain and teach you how to do something....always patiently and with a smile on his face!"
JoAnn M says: "Thank you for a wonderful experience with Asheville Digital lifestyle! The installation of the new printer has been a very important help to my every day needs. You are the best!"
Mark W says: "Jensen is always prompt, accessible, knowledgeable and solution-oriented. I'm happy to rely on him."
Renée L says: "I am a very enthusiastic customer, grateful for the ideal help you provided, thoughtful, kind and unhurried. No one else has ever known how to put those things together and for that I was happy to have met you and used your skills for my benefit."
Jill P says: "Jensen is a sweetheart: fast, smart and very organized. he used his time so efficiently we got a lot accomplished. I will use him again and referred my 90 year old mother"
Ali G says: "Jensen is a truly unique presence in the world of IT. He arrives at every appointment with a 1000 watt smile. It is clear he truly loves what he does. He is a kind and gifted teacher who is able to convert his vast knowledge into the simplest terms to empower his clients to use their technology efficiently. I am a self labeled tech rookie with only a baseline knowledge of computers and I have never felt belittled or looked down on when Jensen has been helping me. He is patient and encouraging. I highly recommend him."
Val B says: "I was truly impressed with Jensen's patience and expertise. He is able to troubleshoot quickly and efficiently, and resolved some long-standing problems with my business-related email. Highly recommended!"
Stephanie C says: "Working with Jensen is a gift. He is knowledgable, timely, listens well, and trustworthy. He saved me when I had a computer die on me, and helped me get up to speed with my new computer. Absolutely recommend working with Jensen at Asheville Digital Lifestyle."
Shirley M says: "Jensen is the BEST! I so appreciated his excellent level of customer service in coming to my house and fixing all my laptop issues. He not only solved the problems but he also spent time teaching me about them and how to avoid them in the future! I can't say enough good things about Jensen!!!"
Peggy G says: "I can't believe what Jensen was able to accomplish is two hours. Issues that had troubled me for months were addressed in record time. His command of technology is unsurpassed, and his explanations were easily understood. Can't recommend him highly enough!"
Paula M says: "If you are looking for someone you can trust will yours phones and computers, Jensen is it. He has been working with me for about 4 years now and always does a great job. I have to be in the Here and Now with my real estate business and Jensen keeps me there. I don't know what I would do without him."
Bobbi L says: "Jensen is knowledgeable, efficient, and very personable. He listens well and offers great solutions to situations. I was highly impressed with his ability to quickly set up my new computer."
Jackie D says: "Jensen was very knowledgeable and helpful. He is very pleasant and I would recommend him to anyone who needs this type of expertise. He showed up on time and was very efficient. I would like thank him again and will be calling him for office related problems."
Ronald M says: "Jensen is very experienced and helpful. It was the best money I have ever spent. I had the list of things I wanted completed for my lap top and smart phone, and he took are of making sure I got what I asked for. I highly recommend his services."
Michele L says: "I am over 70, born before computers and taught myself so there is a lot I don't know. In just two hours, I am much more competent having completed an important work related and creative project. I recommend him highly."
Rita S says: Jensen did a great job! He was very helpful and patient with us.
Saralyn C says: "Jensen arrived on time. He was so pleasant and easy to talk with. He resolved my problem quickly and easily. He does not talk "tech speak" but actualy talks to you in regular everyday conversation. I will be so happy to recommend him and will use him again myself - in a heartbeat!"
Judy L says: "Jensen has a wealth of knowledge and he will be my Asheville go to Mac guru."
Melanie A says: Jensen helped me to speed up my older laptop by getting rid of some programs that were not needed. I had been getting an error message on start up for at least a year, and he was able to stop that aggravating message from appearing! Jensen is very patient, willing to explain any questions you have and has a great personality. He also gave me some suggestions for increasing the range of my wireless router and suggestions for a new laptop when my current one dies. I would highly recommend Jensen's services to anyone.
Tom M SAYS: "Jensen handled it all from 2 aging laptops to fixing our router and iTunes. Wow! Thank you.
Kim B says: "I have used Mr. Gelfond's services on a number of occasions and have always found him to be courteous and professional. He is always right on time and makes sure to utilize my time wisely...He is eager to answer any question, no matter how basic. Best of all, he can give step-by-step directions, in a clear, concise manner, as many times as needed...Working with Mr. Gelfond has been a pleasure."
Ina A says: "I was pleased in every way with the work Jensen did on my computer. He was on time, worked quickly, knew the answer to everything I needed and suggested things I could do to make my connection stronger. He is reasonable and pleasant and I will definitely use him again. This is the way it should be when you need a professionals help."
Kelli L says: "Jensen returned my call promptly, showed up when he said he would (how valuable is that?!) and did a great job testing and fixing two laptops as well as two office desktops. It was great having everything fixed the same day, and the invoice was very reasonable too!"
William G says: "Thank you! Excellent customer service, efficient, prompt, respectful of property, and simple and clear explanations. Will be promoting heavily to our contacts and will not use anyone else!"
Nancy E says: "I recently had an appointment with Jensen to begin to digitally organize my life. I found him to be personable and knowledgable about technology. He was able to problem solve things quickly such as backing up information online, and teach me aspects of the MAC that help me be more organized and productive. I highly recommend Jensen."
Paula R says: "Jensen is a clear and patient teacher, and I am sure that he would be equally helpful for a beginning Mac user."
Carolyn W says: "I find him to be a patient and thorough teacher, while treating me with respect and kindness. (He never looks at me like. "You can't be asking me that dumb question!") He has a very positive attitude and makes our sessions fun. I highly recommend his services."
Sue S says: "Jensen helped me recover a bunch of my music, which I had inadvertently deleted, after which he helped me set up (and understand) a system for backing up my files. I also attended a lecture about using digital tools, and I am working on achieving "mailbox zero".
Jean R from Westwood Cohousing says: "Jensen set our group up with Google Docs, taking the time to input all our documents from ten years of work...He is always available when one of our members needs extra training and he is wonderful to work with, patient and considerate to all of us. We highly recommend him!"
Jon S says: "Jensen worked efficiently and communicated just the right amount of detail. We will use his service again and recommend him to friends and family."
Milena O. says: "I would be happy to testify to [Jensen's] skills, responsiveness and altogether great customer service."
Suzanne H says: "Very good appointment, very helpful. I had a check list of items I wanted help with. After a brief consultation Jensen worked quickly and efficiently to problem solve resolve. He is an invaluable resource. I would definitely use him again."
Vickie R says: "Jensen was very helpful, not only to answer all my questions, but in teaching me how to do things myself. I will definitely call on him again."