Calls from "Apple" or "Mictosoft" are coming in daily. Hang up! They are scammers.
The calls are coming in fast and furious. They say your computer has a virus, or they want to sell you a "protection" plan. Ironically, it's THEM you need protection against.
Just hang up! Don't give them any personal information, and NEVER give them remote access to your computer. Block their phone number so you don't get any more calls from them – but beware! They have multiple numbers.
Calls like these are why you need to enroll in Jensen's Cybersecurity Class for Small Business, May 5. 2018, from 9 am - noon. Click below to register.
Fake error message! Never call a number and give out any information. Don't click. Force quit!
Ever had your computer go “wonky” on you? A system error pops up, and you want to share a picture of your screen with someone who can help you figure out what to do next (such as Asheville Digital Lifestyle). What’s the easiest way to take a picture of your screen?
On a PC
All you have to do is press two keys, CTRL and Print Scrn (in the upper right corner of your keyboard). You can then paste the screenshot into an email or Word document (Press CTRL and the letter V to paste).
On a Mac
You need to press three keys if you’re on a Mac: hold down COMMAND and SHIFT, then tap 3. A screenshot will appear on the Desktop with today's date in the file name, which you can then attach to an email (in the Mac Mail app, use the paperclip button, highlighted in purple at the upper right of the screen shown below).
Now if one of those troublesome messages pops up on your computer screen, you know how to take a picture and send it to Jensen for advice.
Need a tech tune-up? Call Jensen at Asheville Digital Lifestyle today. 828-354-0371
Jensen Gelfond is the Founder of Asheville Digital Lifestyle. He helps people use their technology more effectively and joyfully.